Your reputation is an invaluable asset, and not just to you.
In Google’s pursuit to deliver the most relevant and beneficial results for local searches, they want to know how your business is perceived as well as what your business does.
Google Reviews for Local SEO
How? By the reviews you have and what your average customer rating is. Want proof? Features of the new Google Maps state outright that the “highest-rated” businesses near you will be returned when you search with local intent.
The quality and quantity of reviews on Google is one of the most important ranking factors for local SEO. When a person scans the search results for a local product or service in Google, the business listings that include customer reviews present greater credibility and receive more clicks.
Why Google reviews do help rankings.
Google trusts your customers more than it trusts you!
When a customer reviews your business (good or bad), it tells Google that not only is your business a real, legit operation, but that other people have interacted with it and can help future potential customers make decisions.
Google likes content.
The more content that your site has available to read, the more Google will know about your business. When you leverage customer reviews on your site for SEO or generate them on Google My Business, Google has lots of fresh content to read and lots of keywords to add to its understanding of your business.
Do ask your happy customers for reviews on Google. Google has made it more difficult to get reviews, so the effort is worth it. Your competitors will have the same challenges.
Customer service will always be the biggest differentiation between you and your competition. Make sure service and integrity are at the center of everything you do.
How easy is it for your customers to leave reviews about your company? For help setting up your reviews link and/or Google My Business website, call Marcia at 561-906-3436 or email me.